eLicenserControl center will not download: says "Failed - Network Error

I am updating cubase AI 10 to Pro. I entered the activation code but eLicenses failed to update. A message said that my eLicenser was too old and to download a newer version. The download fails with a “Failed - Network Error” message. I have tried with Chrome and Edge with the same result. thanks

I resolved this issue. I had to remove the dongle while downloading and plug it in for the activation.