email activation

Hello ,

I just bought an interface UR22 and i want to install cubase AI ,but i dont receive the activation mail for my account .
I had try 10 times the resend ,i dont receive the email ,it is not in spam too .

for my registration in this forum i received the email in 2 seconds .

What the problem please ?
I want to install the cubase Ai

Can you send me the email activation register ?