Empty templates in cubase 15 pro

Since today, all my templates in cubase 15 that I try to open (from the hub) are completely empty , in cubase 14 pro still installed it’s ok with the templates … ???

(yes I tried to uninstall , kill the preferences etc … and reinstall completely cubase 15)

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And when I go to the folder where they are stored and double-clic on 1 it opens well … I don’t understand there is a kind of bug in the hub I think

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Make sure the hub is not set up to show only factory templates.

Adding to Johnny:

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the same for me … what to do???

I see not only factory presets a,nd the location setting is OK but still all template are empty !!! :pensive_face:

Yeah Keeps happening to me in Cubase15 pro. I create a custom template, then use it for a while then it goes away in the hub… I can then find it in my “AppData\Roaming\Steinberg\Cubase 15_64\Project Templates” again and reload then will show in hub then go away again, seemingly random at times. This is a super annoying bug I think. Steinberg please help. If you need me to post the Template file happy to if helps troubleshooting.

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I just tried to uninstalled cubase pro 15.0.6 and re-installed.

Same issue, it seems like the default folder for Project Template is not taken in account.

So I tried to add the good folder : /user/Appdata/roaming/Steinberg/cubase_15_x64/Propject Template/ in the hub like suggested above by someone, now I can see all my templates but impossible to open one ‘double-clic’ or ‘open’ are inactive … :sob:

And it seems like with 15.0.6 the hub default folder is different (maybe the source of the issue …) C:\Programs Files\Steinberg/Cubase Pro/ Project templates/

I just tried to copy all my templete here but the issue is still there => empty project by the button ‘create’ in the hub from this template location …

:sob: desperate …

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I’ll create a ticket on Steinberg

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What happens if you double-click a template entry?

nothing happens …

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bjr, c’est vrais j’ai le même problème et le message fichiers manquants

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