Ergent help, My UR44 not working as a stereo

[cnkrc]

@misohoza

@cnkrc

@misohoza

Hi cnkrc.

I’ve downloaded your preset file. Unfortunately the loopback setting doesn’t get saved with the preset.
But I would recommend you to get somebody to be physicaly there in person to help you set this up anyway.
You never know. In case you get a feedback loop or something.

Apart from that, your setup looks ok. I see you set up the levels.
Just to be clear. Loopback will mix all your instruments, microphones and mixer into one stereo output.

Ok.

But when I load this file, my channel 5/6 being muted, not working.

Did you see the cause of that?

No I didn’t.

I have keyboard on inputs 5/6. Using your preset.
It works fine. No mute. Faders set to -1 and +1 (5/6)

What do you think, 2 faders must be same?

If yes, could you set all faders to the nice values and upload it for me?

As far as you know, I’m looking for solution; but can’t do anything without help. Could you support me in the following topic;

Important notice for Steinberg management team!