Error messages after installing HALion (Sonic) 7.1.30 maintenance update

maestroralph · April 14, 2025, 1:48pm

I have been having problems ever since downloading and installing the last HALion (Sonic) 7.1.30 maintenance update.

I am getting this message now when loading in Dorico 5 PRO:

Please run Steinberg Download Assistant and install the following:
Halion Sonic SE 3 - Content
Groove 5 SE - Instrument

I have tried re-installing many things it keeps telling me to install but I keep getting the same type of message. Not sure what to do from here. Does anyone have any thoughts/solutions for me? Appreciate any help you can provide. Thanks!

benwiggy · April 14, 2025, 1:50pm

I guess the real issue is: Do HALion and Groove Agent work? If so, then I would ignore the message. (I believe there is an ignore checkbox?)

If not, then you’ll need to upload a Diagnostic Report, from Dorico’s Help menu, here.

maestroralph · April 14, 2025, 2:14pm

Sorry…I’m still so new to all of this and really trying to understand it.
Here is the zip file for my diagnostic report..

Dorico Diagnostics.zip (1.7 MB)

benwiggy · April 14, 2025, 2:23pm

Do they actually work, or not? According to the logs, HALion and GA seem to be loading.

However, you do have a number of “Trial” libraries installed. HALion Trial Content; Sequel Trial Content. Could that be the issue? Perhaps delete them from the Steinberg Library Manager.

maestroralph · April 14, 2025, 2:27pm

Here is what I get when trying to add the Groove Agent to the Drum part…

benwiggy · April 14, 2025, 2:41pm

Have you got “Full” Groove Agent (not SE) installed?

maestroralph · April 14, 2025, 2:57pm

This is what I have installed according to Library Manager…

maestroralph · April 14, 2025, 2:57pm

benwiggy · April 14, 2025, 3:11pm

No: I mean the actual VST, not the Libraries.

Your logs say: “Detected instrument: Groove Agent”.

My logs say: “Detected instrument: Groove Agent SE”

You’re on Windows, so you’ll have to go to the folder where VSTs are kept, and see if you have both Groove Agent and Groove Agent SE.

maestroralph · April 14, 2025, 3:54pm

Yes, they are both in there

benwiggy · April 14, 2025, 3:56pm

Unless you’ve know that you’ve bought Grove Agent separately, you should remove it (leaving Groove Agent SE).

maestroralph · April 14, 2025, 4:16pm

I took out the Groove Agent.vst3 file and still get the error. And, I also did a search on my computer and Groove Agent cannot be found.

benwiggy · April 14, 2025, 4:20pm

Dorico comes with Groove Agent SE, which is the “lite” version of full Groove Agent.

The Groove Agent SE.vst3 file is clearly in your VST folder, so Dorico should find it.

maestroralph · April 14, 2025, 5:04pm

I’m wondering if I might need to do a complete re-install of Dorico 5 Pro…

Ulf · April 15, 2025, 5:44am

Hi @benwiggy , many thanks for trying to help in this case, but I think it is better if I take over.

Hi @maestroralph , from the diagnostics I can see why you get those error messages.
First, you are missing two content files. Second, you have Groove Agent SE installed, but the VSTScanner found something wrong with it and put it on a blocklist and therefore it does not get loaded.
The missing content error you can overcome by reinstalling the HALion Sonic Selection - Content package. In the Steinberg Download Assistant navigate to the Dorico 5 Pro section and as the third listed item you see that mentioned package. Click on the Install again button, that should fix that problem.
In regards to Groove Agent SE, from the logs I can’t see which version you have installed, but I also recommend reinstalling that one. Again, in the Download Assistant choose the 8th item and click on Install again. Also, delete the folder

%appdata%\Steinberg\Dorico 5 AudioEngine_64\Dorico 5 AudioEngine VST3 Cache

in order to enforce a rescan of the plug-ins.

After doing all this, do you still get alerts during start up?

maestroralph · April 15, 2025, 1:03pm

That appears to have taken care of the problem! Thanks so much!!
I do have another question. It appears that Grove Agent 5 is listed on my download assistant as a download. Would it be better to have the full version as opposed to SE? How do I know for sure I am licensed for downloading?

Ulf · April 15, 2025, 4:00pm

I’m glad I could help.

Regarding your other question: Downloading and installing is not the issue here. Anyone can download and install anything, but can only get it running with a proper license.
Whether you are licensed you can find out via the Steinberg Activation Manager, so first check there.

Derrek · April 15, 2025, 4:33pm

My recollection is that so far Groove Agent SE works more smoothly with Dorico since it comes with support files/settings the full Groove Agent does not have.

If that impression is outdated, I am sure someone will speak up.