Error when trying to install Elements 10

Cubase
,
#1

Hi I’m trying to install Elements 10. I purchased an upgrade from Elements 7. When I downloaded and installed 10, I got an error message:

“Won’t install because MSVCP140.dll is missing from your computer” I tried install in a couple different PCs and the same message, does anyone know what’s wrong?

Thanks!

#2

Hi,

What Windows version do you use, please?

Make sure you have the very latest Windows update installed. Make sure, you have the right Microsoft Redistributable installed, please.

#3

Hi Martin, thank you.

I’m using Windows 10, most recent update was installed earlier this year. I’m not sure what Microsoft Redistributable is or how to check for this.

Thank you,
Nick

#4

Hi,

Right-click to the setup.exe installer file and run it as administrator, please. The correct Microsoft Redistributable should be installed with Cubase.