Error when trying to install Elements 10

Hi I’m trying to install Elements 10. I purchased an upgrade from Elements 7. When I downloaded and installed 10, I got an error message:

“Won’t install because MSVCP140.dll is missing from your computer” I tried install in a couple different PCs and the same message, does anyone know what’s wrong?



What Windows version do you use, please?

Make sure you have the very latest Windows update installed. Make sure, you have the right Microsoft Redistributable installed, please.

Hi Martin, thank you.

I’m using Windows 10, most recent update was installed earlier this year. I’m not sure what Microsoft Redistributable is or how to check for this.

Thank you,


Right-click to the setup.exe installer file and run it as administrator, please. The correct Microsoft Redistributable should be installed with Cubase.