Just installed C 10.0.40 a few days ago on a new machine/win 10 install and everything seems to be running beautifully so far, no crashes and it all seems pretty stable. Thought i’d look at the win event manager to see if anything is happening there and it seems every time i close Cubase the follow…

Crashes of that kind are very often related to UI/GPU. I guess the Cubase crash dumps folder does not contain anything related to those events? I’m investigating this kind issues, I can PM you the procedure to actually get a dump out of the silent termination (MS ProcDump). You should not have iss…

I’m seeing these - although I don’t know why you suggest it’s related to GUI or graphics card errors ? ucrtbase.dll is from MS visual C++ and used by lots of people and lots of software - the actual error is c0000409, a USER MODE stack buffer overflow In my case I get a very subtle and quiet cras…

just to complete this in case anybody is searching for the answer - it seems like it was the ilok software - update fixed it

Hello dr, good points, but I know for a fact that 90% (that’s why I wrote ‘very often’) of the ucrtbase crahses are termination commands from ucrtbase due to GPU / driver issues (I can’t share additional info, but there are specific buffer operations that trigger that). I actually gathered every sup…

Hi Fabio understood - and to be fair you did say “often” - though this one was definitely ilok software - it’s on their release notes. ucrtbase is used by loads and loads of software (including wavelab - which is written in visual C++ IIRC) In my opinion it’s dangerous to assume that any problem …

Hello, this came from filing issues and examining them, I call that experience rather than ‘random stuff’. It is standard support to start with most probable scenario, point to how to solve that and how to obtain more effective means of investigation (ProcDump, not ‘then we don’t know’), which is…

Fabio A wrote a long reply but decided not to send, suffice to say what you imagine the steinberg support staff do with tickets and what actually happen are two very different things. IF (a big IF) you get a reply at all it’s either irrelevant or telling you to turn it off an on again. Happy to gi…

Seems it was the version of iLok manager i was running, the recent update has cleared all the errors on exit now.

Not the ones in the ProcDump, but you’ve gone a long way since then (also with the DAW builder :laughing: ) Thanks for posting back, I’ll follow up via PM for the plugin topic and the BSOD if you don’t mind. @dr: I sent you a PM, if you have pending issues I can help with, please let me know.

on a New system Z790 13900k using AMD I also get this error with freezes/crashes. Anybody can help me out to troubleshoot this ? Thanks…

Event Manager Error Win 10

Cubase

Croissant August 13, 2023, 11:37am 12

Hi @lokotus1

Please upload your crash files so we can analyze them: