Everything displayed twice as big: C8.5 -> C9

Cubase
1

Hi,

I just installed Cubase 9 a few days ago, but the difference in the size of objects displayed on my monitor is presenting a usability issue. I use a 40" display at 1920 x 1080 running on Windows 10. Cubase 8.5 displays without an issue, but Cubase does not. In fact, every object in Cubase 9 displays at approximately twice the size. This applies to the startup screem=n, to the Hub, which I had to turn off because the CANCEL button is displayed below the window and can’t be scrolled, to tracks, mixconsole, transport, and so on.

Now I know that Cubase doesn’t scale and Windows 10 is primitive in this regard, but why twice as big? Am I missing something obvious?

Any help would be appreciated.

Thanks,
Jeff

2

Hi,

There is no change in this area from C8.5 to C9, as far as I know. It should behaves the same.

3

Make sure your monitor resolution didn’t change.

4

Thanks for replying. According to Windows and the NVIDIA control panel, the monitor hasn’t changed resolution. Also, C8.5 displays at the correct size – I am running both at this point.

I am at a loss to explain it.

Jeff

5

Sorry, I’m not Windows expert… Isn’t there any (hidden) settings, where you can set a different view for different applications in Windows?

6

In the compatibility tab you set some resolution settings.
Right click the Cubase.exe and turn off any comparability settings.

7

Peakae beat me to it.

Go to your programs/Steinberg/Cubase9/Cubase9exe and right click on that executable file.
Click the “compatibility” tab at the top and look under “settings”.
My guess is to pay attention to “Run in 640 x 480 screen resolution” or “Disable display scaling on high DPI settings”.

8

Thanks to everyone for your suggestions!

I fixed the problem. as was suggested, by getting the exe file and under Compatibility, checking Disable Hi Resolution Scaling mode. That did the trick. Everything back to normal — except for all the new stuff in C9.

Jeff

9

Good to hear.