Trying to start work this morning. Turned on the hardware and launched N11. Got an error message saying no valid license (WTH?)!
Went to eLicense Control and it said I needed to update the license. Okay. It went through the process and gave a couple of more error messages. So I ran maintenance. 5 out of 6 tasks were successful. Updating the license failed.
So I re-seated the dongle. That usually works in extreme cases like this. Tried to run maintenance again. Got another error message telling me to use the recover option. Then EVERYTHING ON THE DONGLE DISAPPEARED!! Now nothing works! I can’t use recover function because all functions are greyed out.
Went to SB support to put in a ticket and the site crashed! guess how pissed off I am right now!