I received an email offering an upgrade from Wavelab 7 to Wavelab 8 and a free upgrade to 8.5 when it becomes available. The procedure asked for my username and it could not recognise my username/email address where the offer (and other Steinberg communications because I own a Cubase 6 license as well) had been sent. I re-registered using a another email address and I was prompted for my credit card details which I filled out. After moving to the next section I got a page saying that:
The order is not yet entered into the system, please wait for the confirmation e-mail.”
I have waited nearly 5 days and I have still not received any email concerning this. I am worried because I have submitted my credit card details in attempting to pay for the upgrade. What is going on?