Fantom does not show up in ASIO devices to select as audio interface

Cubase
1

Hey, guys.

I just got a Fantom 6 that I’m setting up. I’ve installed the Windows 10 usb driver, Windows recognized it and set up the device. Fantom-6 7 8 is showing up in device manager under “Sound, video, and game controllers.,”

However, when I go to Studio to change my audio interface from my Focusrite to the Fantom, the Fantom is not in the list of ASIO devices.

Does anyone who uses a Fantom have suggestions on what might be going wrong here?

Windows 10, Cubase Pro 11.0.

Thanks,

Chris

2

Is it an ASIO driver?

3

It’s unclear from the Roland site. However, I’m making the assumption that it is because I’ve seen references to others being able to use it with Cubase.

4

Eventually I tried the drivers on a different computer and everything worked fine, so the problem is clearly environmental with this particular Cubase and / or Windows install.

One factor may be that I first auditioned a Fantom 06, then bought the Fantom 6 instead. That might have hosed things, as on the second computer I only installed the Fantom 6.