Greetings, I purchased SpectraLayers elements just a few moments ago. Using Logic Pro, I exported a track in wav. format. When importing the wav. file into SpectralLayers, I received the error message, "Could not read the file (stage 3 state 0 error 1). Can you please urgently assist? I already tried to re-intall spectrallayers with no effect. Previous response in a different thread from steinberg did not show the issue as being resolved.
macOS Big Sur 11.3
MacBook Air M1,
Running Logic in Rosetta
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Can you upload your wav file somewhere to see if I can repro here ?
If you prefer you can PM me, or email me to contact [at] divideframe (dot) com
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Hello Robin,
I responded to: robin_lobel@divideframe.com
I hope that was the correct address.
Regards,
@bcummings3 can you open the Terminal application, and type:
/Applications/SpectraLayers\ 11.app/Contents/MacOS/SpectraLayers -debug
This will launch SpectraLayers, then try to open your file from Logic Pro, and close SpectraLayers.
Then please copy the content of the Terminal here.
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The forum would not allow me to paste the terminal data in an email. Apparently, it thinks there is a link in the data. I sent the data to contact @ divideframe.
Thanks, it seems to be because of a component requiring macOS 12.
You can either upgrade to macOS 12 (or higher), or wait for patch 3 which will fix this, but there’s no schedule for patch 3 yet.
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FYI, Issue appears to have resolved after update to Sedona and iLok rescan.
Thank you.