I need help. We’ve been using Wavelab for over 20 years here with pretty much no issues. Most of our files are on a network server, and all of our workstations are on Windows.
The bulk of our files are hour long, mono spoken word. For the past few months, we’ve had a problem where when we save a file, about the last third of the wav file becomes corrupted. This happens about once a week for one of us on the team.
The corruption is a loud static sounding distortion that is not represented in the .gpk wave form. If I click “rebuild display” Then I’ll will see the distortion.
The problem has affected three of us here. We have 4 heavy users, and a few occasional users.
The three computers are very different:
Computer 1 - Custom built ADK Windows 10, Wavelab 11.1. and Wavlab 10.
Computer 2 - Dell workstation Windows 11, Wavelab 11.1
Computer 3 - Dell desktop Windows 10, Wavelab 10.
We’ve had these computers for about 2 years and didn’t have any problems until a few months ago. We also use Cubase, Vegas Video, Reaper and Izotope RX. We haven’t had a problem with the other programs, but we also don’t use them as often. I never use network files in Cubase, but I do in Vegas and RX (in RX, I almost always read from a network location, but write to a local drive).
This problem happens mostly, if not always when we work on network files. I suspect there is a network problem, but our IT guys don’t think so.
What are some things that could cause this sudden file corruption? I don’t think this is a Wavelab problem, but maybe it’s related to how Wavelab writes files to a network compared to other programs.
In the mean time, we’re trying to keep files local as much as possible, but that really hampers our productivity.
Thanks for your help!
~Jay