Hello, I guess the problem discussed here is similar / related to a problem that I signaled two years ago, and that I hope to resolve now in Dorico 6.
@dspreadbury : Is it useful to merge the present discussion and my previous discussion together? Or would it generate confusion?
@Frank_Perri : Happy to help you if I can.
Hello, same thing for me.
I created a project using Dorico 5 that utilizes the “Fira Sans” font installed on my Windows 11 machine. When opening this project in Dorico 6, the “Fira Sans” font is not recognized and is silently replaced with “Arial.” Additionally, “Fira Sans” no longer appears in Dorico 6’s dropdown list, even though it’s present in Dorico 5. (By the way, I appreciate the font search function.) Does anyone have any ideas?
For what it’s worth: if that is really Arial in the Dorico 6 output, it looks so much better.
1 Like
That wasn’t my question.
Jean-Paul, which is the replacement font, shown in your Dorico 6 screenshot?
I don’t think this is the same issue. The changes in D6 have to do with how styles of a given font are categorized. If an entire font doesn’t show up, and without the font replacement dialog appearing, that sounds like something else.
Thank you for your responses. I resolved the issue by uninstalling Dorico 6 and removing all its entries from the Windows 11 registry. After restarting my machine and reinstalling Dorico 6, the missing fonts dialog now appears when opening the file, and “Fira Sans” is recognized in the dropdown menu. Everything is functioning normally now.
Thanks for looking into my problem, and… happy scoring! Many thanks to the Dorico team for their excellent work.
The font madness continues though. I went ahead and replaced the fonts and it will still give me random errors for both the Slug and the Lion and Arial Black even though I went into the font dialog, and changed them to the versions of the fonts that it recognizes.
Now yesterday I loaded a document I’ve been working on for the past week and it now claims that “Academico” is not installed! What’s really nuts is that first, Academo is installed and I verified it, AND I HAVE NEVER USED ACADEMICO IN THIS DOCUMENT. And it never gave me the error up until yesterday with this document.
So now Dorico 6 is starting to go nuts claiming fonts aren’t installed that aren’t even being used in the document.
I have no idea what @dspreadbury broke between versions and I can only keep my fingers crossed that this will be patched soon and fixed. Breaking backward compatibility with previous versions of the program is bad enough but breaking compatibility with current versions that are being made with the program is just insanity.
I know everyone keeps saying not to click through the errors but I have no choice because even when I change what it tells me to, I still get the font errors and now I’m getting them for fonts I’m not even using in the document. I continue to click through and hope it gets patched very soon.
I only hope @dspreadbury 's silence isn’t because behind the scenes he has no idea how he broke it and he’s panicking while trying to figure out how to fix it. I came to Dorico with version 5 and have only been using it a few months and it’s not inspiring confidence to see how an upgrade broke the font system in the program.
Your post was fine up until this point. Good grief, it’s Saturday evening in the UK.
6 Likes
You can also swap all the fonts that have a Font Style or Paragraph Style all in one go by using the Library Manager. Set up your defaults with fonts that actually exist on your computer, i.e. no fonts that Windows is simply faking. As “The Slug and Lion” appears to only have one style, do not use Bold or Italic versions of that, as Windows is just faking those and they will cause compatibility, embedding, and printing issues.
After selecting fonts that actually exist for your defaults, click the Save as Default star for all your Font Styles and Paragraph Styles. When you open a file that gives you a long list of Missing Fonts, ignore it, then open up Library Manager, select Collections / Font Styles and Paragraph Styles, select compare to User Library (or another file where you have saved these settings) and swap all the Font and Paragraph Styles in all at once.
Hello @Frank_Perri and other colleagues,
- May I suggest to read p. 55 in the version history , under the title Extended font family support on Windows? It explains what changed in font handling under Windows in Dorico 6.
- We struggled with font issues for several years (as mentioned already here), and that issue came exactly from the fact that font handling in Windows and Mac is handled in totally different ways.
- The Dorico team has (rightfully in my opinion) decided to handle fonts in Dorico “in the Mac way”. Some may like it, or not, but that’s the way it is, and it will simplify things.
- The first project that we opened in version 6 gave similar messages as those that Frank reported in the beginning of this post.
- Because I had read already the stuff about extended font family support in Windows, I knew I had to provide replacement fonts. So I did.
- The first time, it took me about 15 minutes checking all the lines. Don’t worry: once you have told Dorico that missing font X corresponds to font X’, all occurrences of that missing font X will be adapted for all the following lines in your dialogue.
- One of the reasons that it took me 15 minutes: We are using Museo fonts, like Museo Slab 300, Museo Slab 500, etc. As a matter of fact, the 500 version should be used as the bold version of the 300 version. For that reason, I had to replace the non-existent “Museo Slab 300 bold” font by the real “Museo Slab 500” “Regular”, and the “Museo Sans 700 Semi Bold” (in Windows control panel) by “Museo Sans 700” “Regular” (in Dorico dropdown menu).
- Now the good news: the next project I opened (and which uses the same fonts as the first), Dorico remembers all the correspondences that I assigned already previously, which means I need now only less than 1 minute to check the fonts correspondences in another pre-6 project that I open for the first time.
Conclusion: we find out that it is better not to ignore the dialogue, to do the effort to check all the missing fonts the first time, and then your life becomes much easier 
. And I certainly would not want to skip the dialogue..
Success!
And finally: thanks to @dspreadbury 's team to solve this fonts issue! Congratulations!
3 Likes
We confirm that, after the procedure that we described in this post, we can now flawlessly open projects in Windows and Mac, without any fonts issues anymore! Thanks Team Dorico!!
1 Like
Does it actually claim that Academico is not installed? Or does it say that Academico doesn’t have a particular style, like Semibold, or Bold Condensed?
2 Likes