Free upgrade to Cubase LE 10.5

Hello everybody!

I have two Cubase LE 5 licenses but I only got one upgrade code in the mail.
I would like to upgrade both LE:s to 10.5 but need the code for the second one
but there is no way to get in contact with Steinberg support since clicking on
“create a support request” only takes me on a wild goose chase and after a few clicks
I’m right back where I started. Does anybody know how to get the code for the second

Best regards, Mattias