Freeze dump alert on opening DAW

Cubase
1

Hi Guys!

Not sure if this is normal and nothing to worry about but recently after saving a project then quiting Cubase the standard way “File and Quit” iam now being presented with a freezedump alert upon re-opening Cubase.

It has happened a couple of times now.
Am i not closing down Cubase correctly? surely “Quit Cubase” is the correct way right?

Freeze random feb 2024
Freeze random feb 20242224×1093 177 KB

Here is the DMP file.
Cubase 13.0.21 64bit 2024.2.17 12.14.16.909-freezedump.dmp (2.9 MB)

Anybody else getting these alerts when firing up Cubase?

Thanks for any info guys.

3

Hi,

It’s not normal. This means, Cubase crashed (silently) while Quit.

Reported to Steinberg. Thank you.

1 Like
4

Hi Martin.

Thanks for the response :slight_smile:

5

Hi,

The freeze is in NI Kontakt:

Kontakt_7+0x32b2fae
0x00000005`74fe9890
0x00000005`74fe9890

Please, get in touch with Native Instruments.

1 Like
6

Hi Martin.

Thanks for the heads up. I will contact NI :slight_smile: