Frequent Crashes C11.0.10 - dumps attached

Cubase
1

Cubase 11.0.10.321 64bit 2021.3.26 15.58.31.918.dmp (1.6 MB) Cubase 11.0.10.321 64bit 2021.3.26 21.30.03.059.dmp (3.1 MB) Cubase 11.0.10.321 64bit 2021.3.29 15.27.43.902.dmp (2.4 MB) Cubase 11.0.10.321 64bit 2021.3.29 17.09.48.063.dmp (1.7 MB) I’ve sent 2 difrerent support tickets - a few weeks back and today - but no reply on either as of yet.
Decided to try posting here if there is a a good citizen or moderator reading… Cubase 11.0.10.321 64bit 2021.3.23 14.21.23.005.dmp (1.9 MB) Cubase 11.0.10.321 64bit 2021.3.23 15.56.13.802.dmp (918.6 KB) Cubase 11.0.10.321 64bit 2021.3.25 17.26.26.801.dmp (2.2 MB) Cubase 11.0.10.321 64bit 2021.3.25 19.39.19.876.dmp (3.0 MB) Cubase 11.0.10.321 64bit 2021.3.26 12.22.26.356.dmp (1.5 MB) Cubase 11.0.10.321 64bit 2021.3.26 13.46.49.228.dmp (1.6 MB) Cubase 11.0.10.321 64bit 2021.3.26 15.50.52.163.dmp (1.6 MB) Cubase 11.0.10.321 64bit 2021.3.26 15.58.31.918.dmp (1.6 MB) Cubase 11.0.10.321 64bit 2021.3.26 21.30.03.059.dmp (3.1 MB) Cubase 11.0.10.321 64bit 2021.3.29 15.27.43.902.dmp (2.4 MB) Cubase 11.0.10.321 64bit 2021.3.29 16.05.13.311.dmp (1.8 MB) Cubase 11.0.10.321 64bit 2021.3.29 17.09.48.063.dmp (1.7 MB)

Frequent C11.0.10 crashes with no reproductive operations and across multiple different projects. I’ve opened the dumps using WinDbg and they mostly point back to the App itself as opposed to a plug as far as I can tell. Please find several dumps.

2

Crash logs don’t always have an answer, and sometimes one must resort to process of elimination.

First thing
Test if the crash happens in Cubase Safe Mode

  1. with disabled prefs
  2. with 3rd party VSTs not loaded

Result?

3

After looking at one WinDbg report, I think the crash happens before the system starts logging the crash, so manual troubleshooting is the only way to go.

4

Hi,

Because of so many crashes (which are in different areas, btw), I would recommend to double-check the USB-eLicenser. Try to use other USB port, please. Update your eLCC application. Try to start the eLCC as administrator and trigger Maintenance.