Friend lost activation key.

She tried to register on the forum, but never received any mails to confirm the registration process. Not in the spam folder, nowhere. I know because I checked myself. Just tried to register here and I received the email instantly. That’s why I’m posting for her.

She opened a ticket more than a month ago.

May 09, 2017 05:02

I recently bought a UR12 audio interface from an online retailer (bax-shop). I still have the receipt (attached files). Unfortunately I lost the Download Access Code paper (threw it away as I did not even know I benefited from the Cubase Ai software with my purchase…). What can I do to obtain a new code? Thanks in advance.

There is an file attached in the ticket with the receipt to prove her purchase.

I think it would be fair to get an answer now…

Best regards