Getting distortion when trying to use VST Connect Se

Hey guys I need a little help. I’m using VST Connect SE for the 1st time in Cubase 8 but when working with an artist all we end up getting is very distorted audio. All my connections are correct. I can visually see a signal coming in through VST connect in my mixer, I can also visually see a signal in the monitor mixer section in the vst connect window but when I monitor the track or record, the audio is very, very distorted. Cant even make out the words. Also the artist cant hear my talk back even though my talk back is routed correctly and I can visually see the talk back signal in the control room mixer. When I monitor cue 2 i can hear my talkback signal but the remote artist cant. Any suggestions on this issue?