I’m sorry that this isn’t an appropriate forum but I’ve kind of given up trying to work out where else to post my question.
I can’t get in to MySteinberg to check my e-licenser is registered. I’m pretty sure it is, but I want to be sure.
However, when I try to log on none of my usual passwords work. So I head to the ‘Forgotten password’ option only to be told “Please activate your account first”. Well how can I do that when I can’t even log on!?
So, here’s hoping a Steinberg employee reads this and can help.
Did you search your old emails for ‘steinberg.net’? If it’s still in there you might be able to use it. From what you said it sounds like you did not click the link in that verification email, thus you could not have added your USB key’s number there.
Tried that, yes, but I bought Cubase about five years ago so I suspect the original has gone. The only activation email I found seemed to work to get me on here, but not for MySteinberg.