Hello,
I tried the Retrologue Demo and really liked it. Bought it, installed eLicenser, Steinberg Download Assistant, created Steinberg profile etc etc etc.
Then I registered Retrologue via eLicenser (my first Steinberg product).
The full version constantky crashes Ableton 10, its driving me insane.
When starting Ableton and the plugin is scanned for the first time (Vst2), it says
“C:\users…\AppData\Roaming\Ableton\Live 10.1.30\Preferences\VstScanInfo64.cfg cannot be deleted”.
But I can still use Retrologue, only that once I close the program, it crashes and says
“C:\users…\AppData\Roaming\Ableton\Live 10.1.30\Preferences\Undo” cannot be deleted"
Then a pop up “A serious program error has occured”.
I have a custom VST folder by the way, where I put in the shortcut to Retrologue, which always installs on C: drive (how can I change that??)
I tried everything, don’t know what to do any more. No other plugins are crashing Ableton. I have never seen this error before.
I reinstalled eLicenser and Retrologue 10x already, I even installed the Demo again and then the full version but it still keeps crashing.
I also deleted those Ableton preference files, heck I even uninstalled Ableton for the first time in ages and reinstalled it.
Does anyone know what do do? Will support help with this?