Granular Symphonies patches not appearing

Virtual instruments
#1

Hello,

I’ve just installed Granular Symphonies but the patches are nowhere to be seen.

When enabling “Location Tree” in the patch browser section I can see “Granular Symphonies” listed beneath “Factory” and “Factory Pro”, however when I click on it there are no patches in the list.

I’ve installed the package twice already.

Please help. Thanks.

#2

Anyone?

#3

Does anyone from Steinberg read this? It’s been 24 hours and I still can’t use the patches I’ve purchased.

#4

did you clear the filters in the patch browser or read the other thread about install difficulties?

#5

Yes I did.
Screen Shot 2013-10-28 at 3.50.34 PM.png

#6

Is it activated on our license key?

#7

Yes it is…
Screen Shot 2013-10-28 at 4.10.45 PM.png

#8

not sure on a mac, but do you see the vstsound file in …/steinberg/contentpadshop/vst sound/ ?

Should be ADD_SMT_136_Granular_Symphonies.vstsound

#9

Yes, I do :slight_smile:

BTW the path is:

Hard Drive/Library/Application Support/Steinberg/Content/Padshop/VST Sound
Screen Shot 2013-10-28 at 4.14.29 PM.png

#10

Also, the presets are in VST3Presets/Steinberg Media Technologies/Padshop/Granular Symphonies

On Windows those default to ProgramData. Again, sorry I don’t know where the root on a mac is for those folder.

#11

You might try going into media bay and under the file system tree, find padshop and rescan

#12

There doesn’t seem to be a folder with that name on the Mac.

The Terminal command

sudo find . -iname "*VST3*"

only comes up with the following receipts (the rest of the search results is unrelated):

./private/var/db/receipts/com.steinberg.GranularSymphoniesVST3Presets.bom
./private/var/db/receipts/com.steinberg.GranularSymphoniesVST3Presets.plist
./private/var/db/receipts/com.steinberg.PadshopProVST3Presets.bom
./private/var/db/receipts/com.steinberg.PadshopProVST3Presets.plist
./private/var/db/receipts/com.steinberg.PadshopVST3Presets.bom
./private/var/db/receipts/com.steinberg.PadshopVST3Presets.plist
./private/var/db/receipts/com.steinberg.RetrologueVST3Presets.bom
./private/var/db/receipts/com.steinberg.RetrologueVST3Presets.plist
#13

search for “Abyssal Bowls.vstpreset”

#14

If that doesn’t exist, then the presets did not install for some reason (or it works different enough on Mac, that I won’t be able to help).

#15

OK I already went for “Save\ The\ Earth”, hold on a sec… :slight_smile:

#16

In MediaBay There should be a “VST Sound” folder/tree at the root in the define locations window.

go to VST Sound/Factory Content/Padshop

what folders do you see under Padshop?

#17

OK, you can’t rescan the “VST Sound” in Media Bay (you can, but it doesn’t work).

However, the correct location on OSX is:

HD/Library/Audio/Presets/Steinberg Media Technologies/Padshop/Granular Symphonies

Rescanning that in the File System Tree in Media Bay Solved the problem. Very strange, though…

Thank you very much for your help ! I’m off to check out those patches :slight_smile:

#18

That’s what I was trying to get you to do … rescan the specific folder. Glad it worked.