Groove agent 5 activation problem

Hi, I’ve bought Groove agent 5 for cubase 10.5, I’ve an activation problem

My Elicencer key is pluggd. Do you know why this message ?
I can’t used or open the VST…

Thanks !

Open eLicenser Control Center, press the “Enter Activation Code” button and enter the code from your purchase confirmation e-mail. This should download your Groove Agent licence.

Hi, thanks a lot, I’ve understand now :slight_smile:
But why this information is not write in mail after purchase ^^

Hi, David_W. I’ve just experienced the same problem as lull35. Many thanks for posting the tip . . it worked perfectly.

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