Groove Agent 6 browser only shows generic USER tiles

Virtual instruments Groove Agent
1

Hi all,

wuold love to get help with this issue -

Groove Agent 6 browser only shows generic USER tiles instead of the library icons (Funk Essentials, Future Electronica, etc.). All VST Sound libraries are installed and visible in Steinberg Library Manager. How can I restore the normal library icons in the browser?

thank you all

Screenshot 2026-03-05 145112
Screenshot 2026-03-05 1451122462×1228 419 KB

2

Hi daniel_salomon,

Please open the Steinberg Download Assistant and check if you have updates for your installed VST-Sounds offered. These should be installed.

If everything is up-to-date, please follow these steps to reset the MediaBay preferences:

• Close all programs.

• Open the “Run” command by pressing the Windows logo key + R.

• In the “Run” window, type the following path: AppData.

• Navigate to the folder: Local\Steinberg.

• Locate the folders: “MediaServices,” “Steinberg MediaLib,” and “Steinberg MediaBay Server.”

• Rename all these folders (e.g., to “x_Steinberg MediaBay Server”) to hide them.

The next time you start the program, new folders with fresh preference files will be created, which often resolves the issue.

Cheers,
Jan

3

Thank you Jan,

it didnt reslove the issue :frowning:

4

Thank you Jan,

it didnt reslove the issue :frowning:

5

@daniel_salomon I am sorry to hear that. Please get in contact with our support department to solve the issue. Have a look here:

Cheers,
Jan