groove agent SE crashing

when i open the plug in i have this error message that you can see in the image
after the message pops up the cubase shut down
thank you for your help

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Hi,

Please make sure, you have the latest Groove Agent SE 5 update installed (5.2 or higher).

If it’s still crashing, attach the DMP file, please.

i can’t find this update anywhere, maybe you talk about the cubase 10.5?
i have the cubase 10.0.5 and groove agent SE 5.0.10.99

Hi,

Sorry, I mean Groove Agent 5.0.20, but it seems it’s the full Groove Agent only, not Groove Agent SE update.