Groove Agent SE issue in Cubase Pro 12

Hi,
When I am loading Groove Agent SE, Cubase is crashing.
Here is dmp files.
Please help.

Kaushik

Cubase 12.0.30.286 64bit 2022.6.23 11.57.21.755.dmp (1.4 MB)
Cubase 12.0.30.286 64bit 2022.6.23 14.21.45.741.dmp (2.2 MB)
Cubase 12.0.30.286 64bit 2022.6.24 13.25.41.730.dmp (1.8 MB)

Hi,

Make sure, you have the latest Groove Agent SE update installed, please.

Reported to Steinberg. Thank you.

Hi Martin,
Yes, it is already updated.



Cubase 12.0.30.286 64bit 2022.6.24 16.22.56.714.dmp (1.1 MB)

I love how you got a response back from the moderator about what to do.

Yes I am thankful to Martin tor his response but the way he advised was useless to me because my GA was already updated.

Getting a response and getting a solution are two different things. Anybody could sit there and answer questions for a paycheck. It just proves that Steinberg’s customer service has a flaw in their hiring mechanism. You need to hire people that are passionate about music and to know what it means to lose your work. They also need to respect the fact that if you lose somebody else’s work, you lose money. They should not be labeling this program as a professional engineering tool, because it clearly is not. I believe they need to focus on making this a professional tool, and save all the little gimmicks for something else.

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Hi Martin

The GA issue has been solved after updating latest GA update released on yesterday.
Thank you.
Thanks Steinberg.

2 Likes

thanks for posting. I just checked and notice there was a GA SE 5 update released yesterday. I will try it

Groove_Agent_(SE)_5.1.11_Version_History.pdf (321.5 KB)

It sure would be great if there was a single place (maybe the Hub?) that alerts you to updates to any components that are part of Cubase. Right now, I just periodically check the downloads on the Steinberg web site to see if there are any updates to things like GA, but that’s really tedious. Am I missing something??