That’s pretty sad.
If I were the Bitwig CEO, I wouldn’t dare sit there and wait a year for any ‘test kit’! I’d stronly consider some sort of disciplinary action and training for any managers that did wait that long before ‘following up’! I’d probably get “Dom” away from the public contact points for a time as well.
I’d put someone that speaks whatever languages are necessary on an airplane to wherever they need to be so they can get the issue sorted!
In this particular case, you’re looking at two or more different versions of a product that are working well in other DAW systems. You’re also looking at products from the company that OWNS, controls, and sets the VST STANDARD.
Even if Steinberg was fundamentally wrong on some aspect of this particular issue…when it comes to the VST protocol, they are the Godfather company. It’s important enough to GO IN PERSON and humble myself to the Godfather to get whatever is needed to fix my product.
I’d be thinking something like…“Like it or not…Steinberg is obviously heading in some direction with VST that I need to be PREPARED for if my company is going keep building products around this protocol that will satisfy my clients and compete in the marketplace.”