Hi, I was wondering if I can get some advice regarding a problem I have with Halion 4. Stick with me because I could end up droning on a bit lol!!
I emailed Marcus (forum admin) with this problem and he advised me to contact Steinberg support. I have done this but am still waiting on a response so I thought I would post the topic on here to see what others thought.
About 18mnths ago (approx) I bought Halion Sonic + upgrade to Halion 4 pre-owned (also Cubase 5 with Cubase 6 upgrade). All the software wasn’t cheap but considering what I was getting it was a good deal. Everything is fully registered in my name and the seller supplied the dongle etc., so all above board. I received the boxed version of Cubase 5, cubase 6 upgrade and Halion Sonic. However, the upgrade from Halion Sonic to Halion 4 was via a download link. The seller supplied me this link on a pen drive.
I was able to install everything fine with no problems.
However…I am currently doing a fresh install on my PC (bought a SSD drive) and was going to start from scratch and only install the software that I use, this obviously included Cubase 6, Halion Sonic and Halion 4. But I have run in to a problem. I can’t find the pen drive (or the image of the pen drive that I saved due to an external HDD drive causing me problems a while back) that has the Halion 4 upgrade.
It is still fully licensed on my elicenser and dongle but I have only been able to install Cubase 6 (via Cubase 5 upgrade) and Halion Sonic because I physically have the software/cd’s.
I am extremely eager to get this resolved as soon as possible because I want to upgrade from Halion 4 to Halion 5 but I’m currently stuck as I have no way of reinstalling Halion 4 without the upgrade link from Halion Sonic. I have the email details etc., that the original owner had but it says the link expires within 14days and to make a copy…he did…I bought it…but I’ve now foolishly, and so unlike me, mislaid it.
Sorry for the long winded story and I’m sure many of you fell asleep after the first paragraph but if anyone has stayed to the end and can offer me any assurance that Steinberg will supply with a link again, I’d really appreciate it.