How do I get the Halion 5 upgrade licence, is it automatic?
I purchased Halion 6 but have not activated or installed due the the wiping out of the Halion 5 licence which I need for the machines which do not support Halion 6. Soft licence not really an option in my workflow.
I have emailed support as a customer under My Steinberg but no response yet (3 days and counting).
This is all getting a bit frustrating.
If I activate the Halion 6 is there an auto replacement with a Halion 5 upgrade licence on the dongle or have I got to be sent a manual supplementary licence from Steinberg?.
If I have to wait for a Steinberg support response some idea on how long this takes would at least help me plan workload.