Halion Player License Error - Cubase projects will not open

Cubase
1

Hello all, I wonder if anyone can assist me?

I bought Cubase 5 a while ago and have been using it very happily for some time. Recently I began to see warnings that the “Halion Player ‘Demo’ License would expire in X days and X hours”. Now Cubase will not successfully open projects due to this:

Application ‘HALion Player OEM 3.x’ has caused the following error:

eLicenser(s) contain(s) no valid license for this application.

I don’t understand why this is happening. I bought the full version of Cubase and I havn’t installed any demo software so why can I not access my work? I have tried sending a ‘support ticket’ using My Steinberg but have had no contact from them whatsoever. All and any help will be appreciated!

Ben

2

A simpler question to ask:

Is “Halion Player” fully included software with Cubase 5? If so how do I restore my license to use it?

3

Halion Player is not included in C5 or C6. You’ll have to buy Halion Player (now Halion Sonic) in order to get on with your projects I think.

Best.

4

I’m not sure that can be correct as I have been using Cubase 5 in it’s entirety for quite some time now and this license error only occured recently.

I’m not sure if this will affect anything but I installed Cubase for the first time on a laptop the other day, to see if the specs were up to running it, and then uninstalled it. Would this cause my license to be seen as a demo?

5

Can’t help you with that, sorry.

6

have you opened eliecenser to see if all your cubase software are liecensed ok it should say unlimited use,

also have you updated cubase 5 some times updates make the liecence to react odd, have you the latest eliecense update.



novaburst

7

Thanks for the thoughts everyone!

I have done some research and have discovered that the Halion Player I am experiencing a problem with is Halion Player OEM - I believe this is included with Cubase5?

I have not yet updated the eLicenser program although when the Halion OEM license became listed as ‘demo - expired’ I deleted it from the list in the hope that the full version would take over. How would I go about getting it listed on the eLicenser again?

8

I have discovered that the fault is with Halion Symphonic Orchestra. I understood that you get the 16bit version of HSO free with Cubase?

9

HSO 16 bit is not free it is a 90 day demo .

10

SOLVED:

Thanks to those who suggested fixes, and to Novaburst who filled me in! I’m afraid the problem turned out to be down to my misunderstanding of the 16-bit version of HSO that came with Cubase 5. It was a 90day trial with the chance to upgrade to the full (still 16-bit) version for around £80. I have since upgraded and everything works again.