Halion Sonic Installation Error

Please look at the attachment and here we go … this stays forever and for hours when i try to install HS:( any solutions? it doesn’t eject the 1st disc to install the 2nd to complete installation:( what a pain in the ass :frowning:
I did call the support in germany they did send me the iso images via email and it’s the same old song here still:(
Please help and i would kindly appreciate yours help:(