I know that we have posted several threads related to reset preferences, install for anyone etc.
I also understand, that this seems to be annoying to read the same again.
But I have noticed that some guys had problems to follow every step. This is why I have now collected all necessary steps together(This is why I have now collected all necessary steps together(I hope so, if I have forgotten one I will re- edit the post))."
If you have made the Upgrade from Cubase 6.5 to Cubase 7, please ensure that you have installed every Update for Cubase 6.5.
1.****- Please remove the eLicenser Control Center with the Windows control Panel/Program and Features
- Please download and install now the latest eLicenser Control Center:
Please try to reset the HALion Sonic SE preferences:
“C:\Users\YourUsername\AppData\Roaming\Steinberg\HALion Sonic SE_64”
“C:\Users\YourUsername\AppData\Roaming\Steinberg\HALion Sonic SE_64’_inactive”
…Or just delete it, it will be newly created while the next start of HALion Sonic SE.
If you have got also installed HALion Sonic or the HALion 4, please reset as well their preferences.
Please reset your Cubase 6 and Cubase 7 by generating a new preferences folder.
In order to do so you must rename the following folder:
Windows Vista/Windows 7/8
“OS Disk \User<Your Username>\AppData\Roaming\Steinberg\Cubase 6_64”
Please rename to
“OS Disk \User<Your Username>\AppData\Roaming\Steinberg\Cubase 6_64 inactive”
The same afterwards for Cubase 7 64_bit:
“OS Disk \User<Your Username>\AppData\Roaming\Steinberg\Cubase 7_64”
Please rename to
“OS Disk \User<Your Username>\AppData\Roaming\Steinberg\Cubase 7_64 inactive”
Do not rename or delete the whole Steinberg folder
In the Steinberg folder is a Content folder that keeps important data and VST3 presets:
If you have previously deleted the whole Steinberg folder, please re- install the whole Cubase Content (Loopmash 2, Groove Agent one, HALion Sonic SE etc.) for "anyone that uses this computer"
Preferences that you have grown accustomed to and that have taken a lot of time to configure - the key commands for instance - can be copied from the inactive folder to the newly created active preferences folder at a later point.
On Windows it could be that preferences folder is not visible. To see those hidden files:
- On the Tools menu in Windows Explorer, click Folder Options.
- Click the View tab.
- Under Hidden files and folders, click Show hidden files and folders.
- Now please start Cubase 7
- Open up the Cubase Mediabay (F5)
- Please scan the whole System- Drive (C:)first, wait until all folders are completely scanned. This could take some minutes, no folder should be coloured red
- Now please scan the whole VST Sound area
- Now open up the HALion Sonic SE, HALion Sonic or the HALion 4
I hope this works