Hi clever problem-solving types, I wonder if any of you can help me.
I upgraded from Studio 4 to Artist 10.5 recently. Everything works except HALion. Some instruments will load, but most won’t. I get a message saying “Some audio files are missing, please check installation.”
So far I have tried uninstalling a reinstalling Both HALion and Cubase. I have downloaded HALion separately and installed it that way instead (no instruments at all that way, nor even lists of instruments that won’t load).
I have been using the library manager to move the libraries from my tiny C drive to my big D drive, but I also tried using HALion before moving the libraries, but same problem, so it doesn’t look like the fault occurs in the move. Also tried installing Cubase on D.
I have started a support ticket, but no reply for 20 days so far, I think because they are being severely disrupted by the pandemic.