HALionSonic v1.5 Update - APPCRASH

Well, after experiencing the same thing with the autorun.exe in the Nuendo 5.1.1 update for Windows 7 in both 32 & 64 bit OS’s, this is looking more and more like a Steinberg installer issue either being flaky, or incompatible with some latest Windows update…

Problem signature:
Problem Event Name: APPCRASH
Application Name: autorun.exe_HALion Sonic 1.5.0 update
Application Version:
Application Timestamp: 4c289b94
Fault Module Name: autorun.exe
Fault Module Version:
Fault Module Timestamp: 4c289b94
Exception Code: c0000005
Exception Offset: 000f897a
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I imagine I’ll be able to find the same workaround path in my AppData temp folder to get to the separate components of the insallation and run them manually… I’l report the path to the workaround once confirmed.


When you get the Appcrash error window, ignore it and go here first:
(The temp folder will nuke itself if you acknowledge the APPCRASH window at all. Don’t “Close the Program” before grabbing the files. Close the Appcrash AFTER copying/installing)

Path to individual files In Windows 7 for manual installation:

In this you will find:
eLicenserControlSetup.exe - 12/9/2010
HALionSonic_Patch_x64.msp - 12/10/2010
HALionSonic_Patch_x86.msp - 12/10/2010

My temp foler was named “ir_ext_temp_1” because I already had an “ir_ext_temp_0” from the Nuendo 5.1.1 update… yours might be different still.

Copy those files to another location for installation/future use/other OS install.
My temp folder nuked itself upon installation of the first component, so now I need to initiate the APPCRASH again in order to get the others and copy them elsewhere…

Good luck.

One more thing… as for the 1+GB content installation… NOT WORKING AT ALL.
Just this Error Window:

Windows Installer:
The upgrade patch cannot be installed by
the Windows Installer servicve because the
program to be upgraded may be missing,
or the upgrade patch may update a
different version of the program. Verify
that the program to be upgarded exists…


I’ll report back if I can create a workaround.

No workaround within Windows 7 for the content installer…

However, in my triple boot system, I was able to use XP to install the content into a common folder that my Windows 7 installs can access.

Hopefully others experiencing this issue have access to an XP computer to extract the content. It can then be copied to a thumb drive or DVD and then to the proper location on your Windows 7 computer.

Good luck.