Headphone volume low with clicking ur12

Everything else works fine. Whenever I use me headphones instead of my monitors I get low volume and a slight ticking. Recently I replaced my ur 12 since it was under warranty and I have the same issue. I have tried different headphones and different songs etc. This happens in all of my apps from cubase, fl studio, to mixcraft. What is wrong? I read the post about trying an older driver and no success. Im running a 6th gen I5, 6gb ram, and 1TB memory.