Help! Can't record (but rout is correct)


This is Francesc from Spain. I don’t know if I will explain myself good, but I have a problem. I got the license buying Zoom H6, and once I instaled Cubase LE AI Elements 9.5, I can’t record. I saw all the videos on internet explining how to make the routs, and I think is okay, as the track get the signal of my mic.

I’m using Mbox 2 as Audio Card, and I selected it in the menú.

Could someone help me please???

Thank you very much!

Hi and welcome,

As I can see, your Cubase installation is not definitely correct. I can see some graphical weirdness. Therefore first I would recommend to reinstall Cubase.

Make sure you:

  • Download the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from setup.exe.
  • Install as administrator.