I purchase this software some time ago, and used it for a while. Then my computer went bad, and I had to re-format the main hard drive.
Now, I am trying to install the same software I used to have on the same computer; I installed the 7.2 patch version - I believe the WL7.2 and eLicensor installed just fine, however, the eLicense app is not accepting the activation code that I had before (“code has been used before” etc.). I tired to go online to “My Steinberg” but I am making no progress there.
Very confused. I would hate to abandon this software for another brand, but it is getting closer to that point.
Anyone have any advise?
Before, my install used the software version of ELicensor, etc., and this was installed about December 2011.
I did not use a dongle for the last install - it was a software “eLincense” app.
It seems I just need a new activation code. Who do I contact to obtain this? What is the e-mail address?
Thanks.
Allow me to explain: MS Internet Explorer 10 is apparently not compatible with many aspects of the Steinberg website. I was unable to click on some of these buttons successfully until I had switched to FireFox. Steinberg web masters should study this problem; I am sure that I am not the only user who has encountered this difficulty.