Hello I live in Japan and i bought cubase element 11 license redemption card and downloaded the software from the site.
after that my PC accidentally got errors with hard disk and i went to repair shop, i got my files resetted and all files are gone.
in recent few weeks i downloaded again cubase and all vsts from download assistant i thought i could re enter the old keys.
i tried to get the reactivation code following internet steps but in my profile dont have any products registered and no soft elincer to reactivate.
please can i get my activation code? i still have my download access code,im hopeless!