I just bought a Lexicón Alpha recording studio, which came with Cubase LE5 software. I’ve installed the software and made an Steinberg account, but when I go to “Register eLicenser / software / Enter Download Access Code” and type the CUBASE Serial Number (25 characters in 5 groups of 5) that comes in the CD paper case, it says “This Download Access Code does not exist. - 404”.
This is the only number I’ve found in the box. It is not valid as an activation code to use in eLicenser Control Center (which asks for a 32-character-long code). I haven’t recieved any email with any code, neither do I have the license USB in the box.
The problem wasn’t solved. Assuming that my “CUBASE Serial Number” is what you call a Download Access Code, the steinberg site doesn’t recognize it still. It is not solved after following the steps for uninstalling given in the second article.