help with download cubase

hi all
after i buy UR12 i try do download cubase 10 AI
but i have problem with the acivition
when i put the activition code i have the messeage appear in picture no 3
i also attached picture n 1 an 2 so you can see the all process
very happy for help

Hi and welcome,

As I can see, the Soft-eLicenser humber has not been created. Follow these steps, please.