HELP WITH REGISTERATION

Hi.
I tried to register the software that i got with the CI1, sequel le2 and wavelab le 7.
The wavelab work but the sequel not. it say that the licens is not activate. i try to get the serial number of sequel le3 via mysteinberg and put it on the eLicener but it not work. i tried to do a new acount but it is not work.
Plaese help me fix it, it is urgent.
thanks!