Help with Upgrade, artist 9 - Pro 9

I just bought the update from Artist to Pro for $249, received the activation code, add it to the eLicenser, and the upgrade to pro 9 pops up below, I hit continue, and it says 'Currently there is no license available which can be upgraded by your upgrade license, etc… What am I doing wrong?

Many thanks, Ben

Your Artist 9 license is activated right? Also is it possible that the upgrade you bought is from Artist 9.5 to Pro 9.5 which will make sense as that your license is only version 9 and it is looking for Artist 9.5.

I worked it out… I thought I had upgraded to 9.5 artist previously but it appears that I didnt doh. So I did and then Pro license worked…