# Here is url for Steinberg Customer Support

**URL:** <https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260>\
**Category:** Cubase\
**Tags:** cubase-older-version\
**Created:** [March 28, 2011, 6:26pm UTC](https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260 "2011-03-28T18:26:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![alexis](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/alexis/32/170348_2.png) [@alexis](https://forums.steinberg.net/u/alexis)\
**Post date:** [March 28, 2011, 6:26pm UTC](https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260/1 "2011-03-28T18:26:28Z")

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[http://asknet-en.custhelp.com/cgi-bin/asknet\_en.cfg/php/enduser/acct\_login.php?p\_sid=bw4Ri4qk&p\_accessibility=0&p\_redirect=&p\_iid=577302&p\_created=1301077193&p\_prods=](http://asknet-en.custhelp.com/cgi-bin/asknet_en.cfg/php/enduser/acct_login.php?p_sid=bw4Ri4qk&p_accessibility=0&p_redirect=&p_iid=577302&p_created=1301077193&p_prods=)

This is the site to use for ordering, problems with ordering, etc. I used it on Friday, with (so far) good effect.

Hope that helps a bit -

Thanks

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**Author:** ![steve](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/steve/32/193789_2.png) [@steve](https://forums.steinberg.net/u/steve)\
**Post date:** [March 28, 2011, 6:43pm UTC](https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260/2 "2011-03-28T18:43:27Z")

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Huh? That’s not Steinberg support.

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**Author:** ![alexis](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/alexis/32/170348_2.png) [@alexis](https://forums.steinberg.net/u/alexis)\
**Post date:** [March 28, 2011, 7:13pm UTC](https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260/3 "2011-03-28T19:13:40Z")

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> [@SteveInChicago](#):
>
> Huh? That’s not Steinberg support.

You know, I think you’re more right than I thought I was …

It is actually for Steinberg Customer Service (not support) …

When I had an issue on Friday (dup order of C6), I trolled through a veritable plethora of links on Steinberg’s site trying to find a way to cancel the duplicate order, ultimately there was a “Contact us here for customer service” link … it goes to “[asknet.com](http://asknet.com)”, which is what this site is.

I realize now that it really isn’t a “here’s how to use Chorder” kind of site -

initial post edited accordingly … thanks for pointing that out SteveInChicago.

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**Author:** ![steve](https://dub1.discourse-cdn.com/steinberg/user_avatar/forums.steinberg.net/steve/32/193789_2.png) [@steve](https://forums.steinberg.net/u/steve)\
**Post date:** [April 30, 2022, 11:20pm UTC](https://forums.steinberg.net/t/here-is-url-for-steinberg-customer-support/601260/4 "2022-04-30T23:20:36Z")

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