How Do I Cancel Absolute 7 Order?

I just order the Absolute 7 update.

I would like to cancel the order.

Voucher did not work. I was charge the full price.

Yes. The voucher is only useable for the full version, not an update.

This makes no sense.

Other than updating from Absolute 6, It actually costs less to buy the full version of Absolute 7 than any other option.

Why would one update? You might as well buy another full license of Absolute 7. Why would you need one?

It makes no sense.

If you already own the Absolute 6 license you can update to Absolute 7 for 99,99€ , no full license is available at that price.

The voucher is meant for users who do not have a Absolute license, they can get the full license with a 60% discount.

Like I have already said, other than updating from Absolute 6 (Absolute 5 and before), It actually costs less to buy the full version of Absolute 7 than any other option. Full version Education costs more. Crossgrades cost more. Competitive Crossgrade (Qualified Products Falcon, Kontakt, Komplete (Select, Standard, Ultimate), Omnisphere) cost more.

These are no longer cost saving options. And why go through the Verification Process, when you can buy the full retail version and also pay less?

It makes no sense.

I have no idea what prices you are taking for your statement.

  • Absolute 7 Full Price: 499,00 €
  • Absolute 7 Education Price; 248,00 €
  • Absolute 7 60% Price: 199,60 €
  • Absolute 7 Update Price: 99,99 €

So it is pretty clear that you get the best price using the voucher and there is no other offer available, where so ever, that can get below that.

Where exactly do you see a lower price for the full product (no update, no edu) that is lower than the voucher price?

It’s a sale/promotion aimed at new users. When the promotion ends the prices go back to the update being the cheapest option. At other times there have been/will be sales on Absolute updates. Not every promotion is going to work for you specifically.

They are talking about update price from 5 and earlier.

It makes no sense to update Absolute 5 and earlier. It makes more sense and costs less to purchase the full retail version of Absolute 7.

How is 499 € less than 199 €

As I explained, thats only the case while the promotion is active. Not sure what you’re not understanding?

If you really wanted to you could buy the new version with voucher and sell your old license. If you just want a cheap update you need to wait for a sale on updates.

Full retail price of Absolute 7 minus 60 percent off is $199.60.

Upgrade price of Absolute 7 from Absolute 5 and earlier is $199.99.

Would it not make more sense if you have Absolute 5 and earlier to purchase the full retail license of Absolute 7 with the 60 percent off voucher than to upgrade?

STOP! PLEASE STOP!

It’s you who does not understand.

I’ve already purchased Absolute 7. Price is not an issue for me and it’s not the issue.

So you keep your Absolute 5 or earlier, which requires the deprecated eLicenser, and buy another full license using the voucher.

This makes no sense, really…

Yes, definitely…

I have said at infinitum that it makes more sense to purchase the full retail Absolute 7 with the 60 percent off voucher than to upgrade.

So we are in agreement.

Sometimes there are promotions to buy a full version of the software..I guess this is to target new users.
Sometimes there are promotions for updates / upgrades. This would be for existing users.
What makes sense to me is to buy when the promotion that suits my requirements is happening.

Then quit whining and just buy the full license then? Problem solved, that was never really there to begin with, thread closed. Just a few days ago, you were complaining about being ‘ripped off’ for buying the wrong Halion license, which was your fault, because you don’t pay attention to what is going on.

Who is whining? Not me.

In my very first post, I said that I purchased Absolute 7.

Somehow, my posts keep getting misconstrued.