How the management to save dorico ipad 2.3 files works?

I get exactly the same thing in this update that you found back in March, here: Update 2.1 where are the files now saved inside the ipad? - #10 by Martin_Reyna_Zuniga

If Dorico’s set to save in iCloud Drive, it does so automatically within a folder helpfully called “Dorico”.

I already restarted the iPad and nothing, the only thing that changes is that if in the settings I have iCloud selected the dorico folder disappears and select the iPad the folder appears.

But the problem is that the files I create in dorico ipad I do not know where they are saved, they do not appear in the dorico folder on the iPad when I select in the storage options the iPad, also when I select iCloud as storage no folder with the name “iPad” Em iCloud does not appear.


@dspreadbury any idea?

I am not Daniel, but can you show us what you see, if you choose “iPad” - just below “iCloud Drive”?

Right now I have selected in settings-apps-dorico-storage “icloud”.

That’s why the dorico folder does not appear

Instead if I select configuration-apps-dorico-storage “iPad”.

Automatically the dorico folder appears, but the files still do not appear there, nor anywhere else

That is interesting; I never went to Settings/Dorico/Storage yet. If I go there, I see “iCloud Drive” selected by default(?).
Still the Dorico Folder and all my Dorico files end up in the local Dorico folder “On my iPad” (which I don’t mind). I had a conversation with Daniel just three days ago: iPad - iCloud - .dorico file location - #2 by dspreadbury

It is correct initially I also had the dorico folder with the files I had before the update but I decided to reinstall the app to see the problem I mentioned in another post (when exporting a midi or xml file a file is generated in the dorico ipad hub which I can not delete, the option appears but the file simply does not delete and does not open (it says error). Dorico iPad and iCloud

Then after reinstalling the app and restarting the iPad is that happens what I mention

I will need to talk to my colleague Graham about this, as he is the one who has been working on the iCloud and Open In Place support in Dorico for iPad over the past couple of months. It looks to me as if Dorico is not correctly respecting the Document Storage option in Settings, since it seems to always save the projects into Dorico’s private iCloud location. I’m not sure why these projects don’t then simply appear in the Files app as I would expect.

It’s a holiday weekend here in the UK, so you’ll need to be patient with us as everybody is on holiday. But we will look into this as quickly as we can, and come back to you. Apologies for the inconvenience in the meantime.

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Many thanks for replying so promptly dspreadbury.

I can confirm much of what Martin has been saying. I’ve only just discovered the document storage option in Settings, but it makes no difference. Dorico still tries to save to iCloud. I’ve tried searching for a ‘test’ song file on my iCloud & on my iPad but nothing.

I’ve tried restarting the iPad, but not reinstalling Dorico, which I am very reluctant to do, especially after Martin’s experience. I still have a local ‘Dorico’ folder but nothing writes to it. There is no dedicated ‘Dorico’ folder (brown) on my iCloud Drive. The only way to load new files is from the ‘recently opened’ tab on the Dorico hub, so presumably they are stored somewhere, but nowhere visible or accessible to me.

The only other clue I have as to what might be going on is that before the update (2.3), I was very often getting a black screen when opening Dorico saying something like “testsong did not AUTOSAVE properly” & giving me the choice to discard it or try to retrieve it. Attempting to retrieve would crash the application. Discarding opened Dorico & the song was usually there, so it wasn’t really much more than an irritation. Hopefully this information is of some use to you.

PS: Apologies for not tagging your names properly, not sure how to as only my 2nd post.

Message to @dspreadbury & @Martin_Reyna_Zuniga.

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Thanks Daniel we will be patient I didn’t know it was a public holiday in UK, please tell your colleague about the other problem too, “midi and xml files that cannot be deleted from the hub”.
Here more details about it Dorico iPad and iCloud - #5 by Martin_Reyna_Zuniga

I’m having the same issue but, in addition, 2 mystery files “txt” have appeared that I cannot delete or open (error message). I’ve been living with this for a while as I’m in the middle of finishing several short pieces. THEN, there is the issue of Dorico not opening and crashing after a few seconds, going back to the iPad Pro 13.5 Home Screen. This also happened a while back. The quick fix has been to delete the app and hope my manual backups of .dorico files will work. I also have an iPadAir2 with Dorico installed and cannot share files, except for the recent use of Dropbox. Now it does not load either. To get through today, I will delete Dorico, reload, and hope for the best. PS - when this issue first began I was backing up to iCloud and wiped my iPad Pro clean, reloaded everything and it worked for a while. Any help would be greatly appreciated! Otherwise, Dorico for iPad is an incredible achievement!
terryzip@verizon.net

Sorry to hear you’re running into this problem as well, Terry. We are working on these issues and I hope we will have some good news about some steps forward in the coming days.

Please fix it! I’ve just lost my all my files, because Dorico crashed. I was unable even to open it even after system reset, so i must reinstall it. All files from hub was gone and files was not saved on icloud as they should be. Fortunatelly i am relatively new user, so i don’t have many files, but it is still real pain.
And just now i am not far from being vulgar, because i started scoring lost files from memory and half way throuh Dorico crashed and file is lost again. Biggest problem is, that there is no option to save files directly to ipad :frowning:
Dorico for ipad is a great aplication and issues like this are such a pitty.

I’m very sorry to hear that you have lost projects, Martin. If you send me a private message including the email address you use as your Apple ID, I will send you an invitation to download our current TestFlight build, which includes an option to allow you to choose between saving projects in Dorico’s local storage and iCloud Drive.

Incidentally, I don’t think your projects will be completely lost. If you have access to a computer that your iCloud Drive is synced to, you should be able to locate them:

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Unfortunately command line you´ve posted doesn´t work for me. But i really appreciate your response anyway. I know that you are doing all you can. I´ve already rewritten my lost files from memory. At the end of the day, this was faster that way for me.

I´ve spent several hours figuring out how saving files on my ipad works. I´ve found that when I start new score on ipad, it simply doesn´t save on icloud and there is no way (or i didn´t find it) to save it directly to ipad. File can be found only in the hub.
But when i start new project on Mac, then upload it on icloud and then improt it to ipad and work with it, there is no problem and every changes i made in the project will upload on icloud.
It is fine, but I still have problem if i want start new score when i am offline.

And thank you for the “TestFlight” offer i will think about it.

At the moment I don’t have my iPad at hand, but as an interim, could you share a project you started on the iPad by emailing it to yourself?
And from the email saving the project to an iCloud location?

This isn’t quite right: when you start a new project on your iPad, it is saved in iCloud Drive by default at the moment (though this will become configurable in the next update, which is coming soon). However, the Dorico folder that should appear in the Files app inside iCloud Drive doesn’t appear on many users’ devices (which is what we are currently in touch with Apple about), which means that if the project disappears from the Open Recent page in the Hub for whatever reason, it appears to be lost, because you cannot browse to it via the file picker in the Hub or via the Files app.

We are working to resolve this as quickly and as painlessly as possible, but it does look as if we will need Apple’s assistance to fully resolve the issue.

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Oh now I see. Thank you for explanation. Good to know, that you are working on it, because it is quite critical bug. I´m looking forward for update. Will it be announced somewhere or ipad will update dorico automatically when it is out?

We’ll certainly announce it here on the forum and on the Dorico blog, but your iPad should also update the app automatically if you have that setting enabled.

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