How to get support for Dorico

[TonH]

I think you’re unfortunately overestimating the size of the Dorico Team. I agree with @Juerg_Loeffler that this Forum is the best ‘Helpdesk’ you can get. Next to the online manual

@Johanna_Selleck

how to create the symbols for mallets in percussion

Percussion Symbols / Pictograms

Instrument and mallet pictograms can definitely be added. They’re glyphs in SMuFL fonts. I’ve created playing techniques with them to show mallets/sticks. If you want them as the staff name instead of text, I imagine that’s also possible, though I’ve never tried. Here’s a handy reference: https://www.w3.org/2019/03/smufl13/tables/tuned-mallet-percussion-pictograms.html