how to refund

I bought the wrong version but I don’t know how to get refund,
I click on the “Submit Ticket” button. ,but useless,it only gives a link to find local supporte,
how can I get refund? please help me

Hello there,

Do you have access to this ‘Shop support’ ?

I hope this helps

thanks,
i konw this, but i am in China, no local supporter

With a bit of luck a Steinberg employee reads this post and will come to the rescue :wink:

alright :grinning:
thanks