I’ve been having problems with this program since two days. first it won’t play my tracks in the correct tempo but all in slow motion. when I want to create a new project the preview of the loops are working but when I insert them into the channel it won’t make a sound. I am getting crazy. how can I reset this program?
Launch Cubase and immediately before the splash screen appears hold Ctrl + Alt + Shift. Then in the windows that appears check “Delete program preferences” and click OK.
(Be aware that all your preferences will be permanently removed)
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thanks for the reply! unfortunately nothing happens when I press the combination. Is there any other way?
You have to be quick.
Try again
you’re right, now it worked! thank you!
also the problem resolved when after resetting I canged from ASIO4all to low latency ASIO. everything’s back to normal. amazing. thanks again
That’s nice to hear. 
You’re welcome.