How/When shall I receive the Cubase LE 12 upgrade from LE 11 e-licencer

Hi @Matthias_Quellmann

I was wondering if I have any options for upgrading from Cubase AI4 to one of the latest versions? I got Cubase back in 2009 when I purchased a Yamaha Audiogram6. I still like to use the AG6 but I have not been able to install Cubase AI4 on my Win 11 computer as I believe the program is for far older versions of Windows like XP and 7. So, is there an option for me to update my version of Cubase by converting/upgrading my existing licence to a licence for a newer version on Cubase?

Thanks,

Gavin

I have the same problem, I have 2 licenses for cubase le 11 but none of them can be updated to Activation Manager, can you help me ?

Hi @Matthias_Quellmann, I received a license for Cubase LE 11 from a hardware manufacturer. Could you please help me upgrade it to LE 14?
Thank you!

@gmatsunaga @vvekro @Gavin_Bergin @Przemyslaw_Barbarski @spdlqjtony I have updated all your licenses to the latest version. Enjoy!

Hi! I also have a license I got with hardware back in 2019 for cubase ai 10 and would like to upgrade if possible. I sent an email to regional support but got no answer, can you please help me?

@signal, I have added a Cubase AI license to you account.

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Hello, would it be possible to upgrade license from Cubase LE 9.5 to Cubase LE 11? I have 9.5 license back from 2017 and I’d like to upgrade it too if possible. Thanks

An updated license would be to 14 rather than 11.

I just want working Cubase :frowning:

@Matthias_Quellmann may I please have an upgrade from Cubase 11 pro to a version I can upgrade without paying full price. There is no option on the site for upgrade from 11 pro

Hi @Charles_Bennett, the update from Cubase 11 is the third option in the list.

Just found that and it’s honestly kind of a bummer that the price is the same all the way down to Cubase 4. All those upgrades I’ve paid for since Cubase 6 doesn’t mean anything?

They mean you had the latest versions all those years rather than being stuck on Cubase 6.
If the price ain’t right wait for the next sale.

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Will I be able to use Groove Agent with the USB licenser? @Matthias_Quellmann

Hi @Charles_Bennett, you should find all information an this page: eLicenser Service Closes Down in 2025 | Steinberg

That link does not answer my question directly. I guess I am really confused on this whole thing. When I try to install GrooveAgent SE, it will not let me authorize it with my USB license. What do I have to do?

Hi @Charles_Bennett, you have a license of Cubase Pro 11 on a USB eLicenser, correct? Groove Agent SE 5 is covered by that license.

Can you explain, what you mean that you can’t authorize Groove Agent SE?

It tells me to use the Steinberg activation manager and when I load that up, it says no licenses found

But the USB eLicenser is connected?

yes, of course