HSO could not found any samples...

Virtual instruments
1

P’tit lu all…

I just bought HSO and I experiment a strange issue.
I installed a TRIAL version from 2 DVD-ROM shipped with my old Cubase 5.
After some tests, I decided to buy the license. After authorize them, I can use it in Cubase Pro 8 via Instrument Track or in HALion Sonic SE VSTi without any problem.
But, if I try to use it in StandAlone mode, I can’t load any program and HSO display the following message:

Some audio file(s) could not be found (165 samples).
The content file seems to be broken.
[OK]

Where number of samples varied with program that I choose.

If I take a look to my Instal Folder, I just see 26 *.vstsound files in the “…\Steinberg\Content\HALion\VST Sound\VST Sound - HSO” for a total weight of 6.1Go. But in the specs, it’s told we need 27Go of free space on the HDD. Also, manual PDF talk about “The enormous 27GB library”.

As I seen in this topic, SteveInChicago tell to download the trial version from Steinberg website. But this trial is 5.6Gb in ZIP format, and turn to 6.27Gb after decompressing.

So I don’t know what I made false. :frowning:

Thanks for help…

2

I’d like to have a small answer Mister Charlie!! Please… I fear I downloaded the wrong archive, but I don’t see another one…

3

Post a support form requesting support, this way you’ll get your answer. You need to have a mysteinberg account for this.

4

Though I always believed that the library was about 6,5 GB, mine version is 6,5GB, but then again I haven’t loaded it fro a while…

SO if you get an answer from Charlie let us know as I’m interested in this thing!

5

The difference between versions is explained here:

6

That is done few days before posting here. No answers as usually since many years… :blush: :angry:


Nice job, thank you TP.
I go share that info on some French forums.

7

That is done few days before posting here. No answers as usually since many years… > :blush: > > :angry: >

Sorry to hear that, I’ve had similar experience but got an answer within 3 weeks or so…so there is hope…you only need a long breath :slight_smile:

8

I fear about that.
The problem is, many years ago, Steinberg France was incredibly reacting. I remember many issues answered in the hour by a simple phone call. If SF team can’t answer immediately by phone they answered about 1 or 2 opened days by mail or phone.
Since Yamaha was in, it’s a shame…

Some other forum members here and I are admins on the oldest Cubase’s French users website with many mailing-lists. Between 2000 and 2010, many guys from Steinberg France staff was on the edge in those M-L and we was one of the best community for helping users. Now, they all gone away and we just have to help us by ourselves.

That was better before…

9

It’s shocking to see how well AVID forums are moderated, they also open a support ticket when you enter a question on their forums, I notcied this when trying to get Protools First to start a new project for almost 2 months. When it started to work I ditched it again as you can only use marketplace plugins while having a whole bunch of official paid AAX plugins :frowning: